Sun Life Direct is part of the AXA Group, delivering approximately 90% of direct mail campaigns for the group. It also distributes products directly and indirectly to end consumers via channels such as DRTV, press, inserts and online, as well as via telephony and point of sale through key business partners including Nationwide, Santander and Britannia Building Society.

The Central Office of Information (COI) is the Government's centre of excellence for marketing and communications. COI works with government departments and the public sector to produce information campaigns on issues that affect the lives of every citizen – from health and education to benefits, rights and welfare.

In response to a call for reduction in waste sent to landfill and increased recycling, BSI today launches its new PAS 2020 Direct Marketing Environmental Performance assessment and certification scheme. The scheme is designed to help organisations involved in marketing take a more sustainable approach to their activities and reduce the amount of paper that ends up in landfill.

Nimlok is a market leading exhibition and display company that celebrates its 40th anniversary this year. It is part of the P3 Group, an international display services group, with sister companies based in the USA and Canada. The P3 Group specialises in manufacturing, product sourcing and supply of 'best of breed' products. Collectively the group represents one of the largest manufacturing and distribution groups in the display and exhibition market worldwide.

Spira Projects Limited is a joinery manufacturer based in the heart of England. The business specialises in the production of high volume joinery for the retail and commercial sectors. Spira Projects sees ongoing investment in technology and staff as the key to establishing the company at the forefront of the UK joinery industry.

ISO 14001 is an internationally accepted standard that sets out a framework of essential elements for putting an effective environmental management system in place. The standard is designed to address the delicate balance between maintaining profitability and reducing environmental impact.

A recent poll from BSI questioned companies on their views towards certification. It found that almost a third of companies believe that purchasing a standard is enough and that certification is unnecessary. In response, BSI is hosting a free event for Oxford-based businesses to help them better understand the benefits of certification, on 11 November at the Kassam Stadium, in Oxford.

Heatline is based in Bedford and is fast becoming one of the UK's leading manufacturers of heating equipment, supplying plumbing and heating merchants, wholesalers and retailers with boilers, radiators and towel warmers nationwide. Heatline is supported by Europe's largest heating manufacturer employing over 10,000 people across Europe.

Sight & Sound Security is one of the south east's leading providers of security services. The company provides services to meet the exacting requirements of international oil companies, multi-national computer manufacturers, large construction sites, property developments and numerous other important organisations.

Laminar Medica specialises in the design, testing, manufacture and qualification of insulated shipping systems which are used by the pharmaceutical and biotech industries globally. Laminar Medica's products protect vaccines, drugs, blood and associated medical products from extremes of temperature during transportation.

With information security breaches regularly making headline news, an organisation's hard earned reputation can be destroyed overnight. The very real threat of negative publicity combined with the legal requirement to follow the Data Protection Act, should now make information security a clearly defined business risk and a key focus for all senior managers.

In a bid to reduce the environmental impact of its activities and drive out inefficiencies, City Services, the operational directorate of Cambridge City Council has achieved and continues to maintain an impressive trio of certifications to three key management system standards: ISO 14001 (environmental management), ISO 9001 (quality management) and BS OHSAS 18001 (occupational health and safety management).

Norfolk County Council's Planning and Transportation Partnership strives to put environmental performance at the top of its agenda. The department successfully achieved certification to ISO 14001 in 2003. The scope of this certification covers the following areas: environmental and waste management, strategic land use, transport planning, minerals and waste planning, passenger transport and highways services.

Suffolk County Council has a history of putting environmental performance at the top of its agenda. Having achieved certification to the environmental management system, ISO 14001, in 2002 for its environment and transport division, the decision was then made to roll out the system across the whole organisation, resulting in corporate certification in December 2005.

Glasgow businesses can learn from others and find out how to substantiate their 'quality of service' claims at a free event being held on 14 October 2009.

Hammer is one of the longest-standing specialist storage distributors in Europe with a business philosophy built around a total commitment to customer service. Hammer's knowledge, partnerships, innovation and dedication to end-to-end storage solutions, combined with a commitment to emerging technologies and market forces have contributed to its longevity and success.

Legislative change in recent years has prompted a greater appreciation of the benefits of outdoor trading at licensed premises. Shades of Comfort Limited was formed in 2005 by Tony Peters and Barrie Evans to provide outdoor solutions following the smoking ban in pubs and restaurants. Shades of Comfort helps turn external space into extended customer entertainment areas. The company has subsequently expanded rapidly and services major groups including Whitbread, Enterprise Inns, Admiral Taverns, St Austell Breweries and Youngs.

FirstGroup plc is the leading transport operator in the UK and North America employing approximately 136,000 staff with annualised revenues of over £6 billion. The company transports 2.5 billion passengers a year and is one of the first national transport operators to achieve the prestigious ISO 14001 environmental certification across all of its UK based businesses. Every one of FirstGroup’s 20 bus companies and 6 train operating companies in the UK has secured the ISO 14001 standard between 2003 and June 2009.

Sembcorp UK is a dynamic, innovative and responsive industrial utilities and services company based in the north east of England. The company is an important supplier of essential utilities such as steam and power to major international companies at Wilton International - one of the UK's largest and most important manufacturing sites. It is also actively looking to expand its business to other major sites in the UK and throughout Europe.

OCS is an international facilities services group with a turnover of over £674 million and more than 32,000 employees in the UK. As a leader in the facilities services market with 109 years’ experience, OCS is keenly aware of its responsibilities to its customers, its staff and to the environment. In almost every sector businesses rely on OCS for a wide range of property support services from cleaning to security and catering. Many of these services are closely linked and the company prides itself on its provision of an integrated delivery solution under one point of management.

In 2007 the chief executive of Johnson Matthey, a worldwide precious metals and advanced materials company, challenged the company to 'halve the amount of raw materials used and remove waste while doubling profitability'. This new sustainability initiative was a ten year goal linked to the forthcoming 200th anniversary of the company in 2017.

BSI Learning has now introduced eLearning modules into its portfolio as a complementary learning aid. These will work together alongside existing courses to form part of a blended offering to its customers. Research has shown that 57 per cent of organisations currently use eLearning with an additional 27 per cent planning to implement it within the next 12 months1. This reflects the change in learning technologies and the rise in organisations embracing them in order to reap the benefits they have to offer.

Renfrewshire Council is based in the west central region of Scotland and has approximately 9,500 employees. It is responsible for the provision of all local authority services delivered through eight services for 178,000 people. Renfrewshire is one of the first local authorities in Scotland to achieve the recognised health and safety management standard, BS OHSAS 18001.

Faversham House Group (FHG) was established almost 50 years ago and is one of the UK's leading independent media companies. It publishes eleven business to business magazines, fourteen websites, numerous related directories and special supplements, and organises events, exhibitions and conferences.

Earls Court & Olympia (EC&O) Venues is one of the UK's premier exhibition and conference venue providers. It hosts more than 1000 events each year, attracting 3.8 million visitors and 30,000 exhibiting companies.

Established in 2001, as a joint venture partnership, Liverpool Direct Limited (LDL) is the largest public and private partnership of its kind in the UK. BT owns 80.1% of the company and Liverpool City Council owns 19.9%. As well as processing all revenue and council tax collections and benefit payments for Liverpool City Council, the company operates a contact centre, which provides 24/7 access to information about the city for residents, businesses and tourists. HR, payroll and other public access facilities complete the portfolio of services LDL provides for Liverpool City Council.

FMG Support is the UK’s largest independent fleet performance improvement company and has been operating since 1986. Its key service areas are fleet incident management and roadside repair and recovery management. FMG Support has a UK-wide network of supply partners and national customers including Royal Mail, Carlsberg and the Highways Agency. The company employs around 450 people and has an annual turnover of over £80m. In March 2008, the FMG Support Board secured a multi million pound investment from private equity firm Aberdeen Asset Management to fund further market growth and innovation.

Faversham House Group (FHG) was established almost 50 years ago and is one of the UK’s leading independent media companies. It publishes eleven business to business magazines, fourteen websites, numerous related directories and special supplements, and organises events, exhibitions and conferences. Principle markets include environment, water, home improvement, building services, visual communications and road traffic management.

ACO is the world market leader in the design, development and manufacture of surface water drainage. ACO has an extensive portfolio that offers quality solutions across a broad spectrum of applications from light domestic to heavy duty use. The group has over 40 years experience in channel drainage installation. There are more than 5 million metres of ACO products installed in the UK – and more than 100 million metres worldwide. ACO’s objective is to maintain its position as market leader in surface water drainage by being innovative and maintaining a high level of product quality and environmental awareness.

APS Group is a leading print management company which is operating in an increasingly competitive sector. Core activities include creative design and artworking services, litho and digital print, storage and distribution. Business success for APS is about being quick to identify and apply emerging technologies and business-enhancing processes to increase savings for customers, year on year. The ability to manage data more effectively – and cost efficiently – will be an important factor for the company’s future growth and prosperity. Since gaining certification to the environmental management system, ISO 14001, APS has gone on to gain certification to the quality management system ISO 9001.

Halliwells is a commercial law firm, with around 1,000 staff across offices in Manchester, Liverpool, London and Sheffield. IS O 20000 is the internationally recognised standard for IT service management (ITS M). It lays out an integrated framework for delivering and managing IT services to the customer and provides opportunities for better management control, greater effectiveness and general management improvement within an organisation. Halliwells decided to seek certification to IS O 20000 in order to catalyse changes within the business that would add value.

BSI has today announced its deal with Coca-Cola Hellenic Bottling Company for the provision of Entropy software, a web-based platform which offers a proven solution for organisations to collect and report data with regard to environmental and health and safety compliance.

BSI launches Certification to BS 8901 Sustainable Events Management Standard at Sustainability Live

Steelhenge Consulting is a UK-based company providing end to end business continuity, crisis management and emergency planning services to a broad range of organisations to enable them to respond effectively and confidently in the face of disruption. The company also delivers specialist services in energy and utility resilience, crisis communications and pandemic planning.

Capability Scotland began life in 1946 when a group of committed parents and professionals set up an organisation to support and educate people with cerebral palsy. Capability's focus has now broadened to include disabled people with a wide variety of impairments and of all ages.

BS 25999 Business Continuity Certification of its 3G voice and mobile broadband networks

The building trade is under pressure to deal with environmental issues, but British Gypsum is taking their response even further.

Borras Construction part of Borras Group Holdings Limited, was founded in 1980 and is a leading provider in the property refurbishment, new build, repair and maintenance markets across London, the Northern Home Counties and South Midlands. It has extensive experience in both public and private sectors, and a 28 year track record of completing projects on time and within budget.

In Primark's bid for world class, cutting edge management of its ethical auditing programme, it has signed a deal with BSI for the provision of Entropy Software. The web-based supply chain audit, compliance and performance management software simplifies the management of supply chain compliance with ethical standards. This will facilitate the efficient management of Primark's extensive independent auditing programme.

England's 'most successful' cities, such as Brighton, could lose a combined five per cent of their jobs over the next three years which equates to 56,000 jobs.

BSI Learning has now introduced eLearning modules into its portfolio as a complementary learning aid.

BSI Management Systems today warns that companies need to be doing more to protect the health and safety of employees and customers.

Bracknell Forest Council originally registered on 5th June 2001. The Bracknell team decided to adopt the BS OHSAS 18001 management system following an accident in 1999.

BSI announces free Brighton Business Forum to help businesses grow and prosper during the economic downturn.

Why you should protect your training budget and what elements should you put in it in a difficult economic climate? Why is training so important in the current economic climate to keep a focus on training, what kind of ROI can businesses expect? Important for staff motivation, continual development and harnessing skills that can give your business greater productivity.

BSI Management Systems has announced the successful conclusion of contract negotiations with Levi Strauss & Co for the provision of Entropy Software; a web-based supply chain audit solution which simplifies the management of corporate-wide supply chain compliance.

The Health and Safety Executive identifies that 2.2 million people work in Britain’s construction industry, making it the country’s biggest industry. It is also one of the most dangerous. In the last 25 years, over 2,800 people have died from injuries they received as a result of construction work. Many more have been injured or made ill.

Continuity may be top of the agenda for private businesses, but where does it fit in public sector organizations? Jo Russell finds out what keeps public bodies on track.